No. TAK TAK TAK designs, sets up, and operates interactive zones for events. We don’t just deliver equipment—we tailor the setup to your event, set up the zone, and our team stays on-site to run it.

The service includes setup preparation, transportation, installation, activities, on-site staff, operation and adaptation of the area during the event, as well as takedown.

What does “under normal booking conditions” mean?

A reservation under standard terms refers to an event for which the date, location, times, access, and layout are confirmed with us prior to the reservation, based on the information available and provided at that time.

The agreed-upon price includes travel throughout Switzerland, equipment, installation, on-site staff, operation of the area, dismantling, and pickup of the equipment, depending on the package and configuration selected.

A price adjustment may be necessary only if a key element changes after confirmation, or if a significant constraint is discovered later that requires exceptional resources: a last-minute date change, an extension of the duration, a multi-day event, additional space or activities, a larger team, or access requiring special arrangements.

In that case, we will notify you and confirm the solution with you before incurring any additional costs. No charges will be added after the event without your approval.

You don't need to put together a list of activities yourself. We'll choose the layout based on your audience, your venue, the available space, the program, and how participants will move around during the event.

Very little. We mainly need the key details about your event, a suitable venue, and specific information about access requirements.

It is important to let us know, in particular, about stairs, floors, long carrying distances, traffic restrictions, parking difficulties, or the presence of several separate areas.

We then handle the setup, installation, operation, and dismantling of the area.

Our prices are based on normal access conditions: direct vehicle access, unloading near the site, parking within a reasonable distance, easily accessible terrain, no significant carrying distances, no stairs or special handling requirements, and no unusually long wait times.

If the location requires, for example, multiple floors, a long carry, a ferry, a cable car, significant parking fees, special access procedures, or additional logistical resources, additional fees will apply.

When these constraints are known in advance, they are incorporated into the proposal before the event.

Yes. The setup can be spread across multiple spaces if that works best for your event.

However, each area must be properly supervised by our team. When multiple areas are far apart or out of sight of one another, we allocate the necessary additional staff to maintain the same level of service, efficiency, and presentation.

The cost of the additional staff required is then included in the proposal.

Yes. Our team stays on site and can adjust the setup based on attendance, the program, the spaces being used, or weather conditions.

The venue adapts to your event—not the other way around.

We adapt the layout as much as reasonably possible. Some activities may be relocated, the area may be consolidated, reorganized, or set up under available shelters.

If conditions become incompatible with safe use, we will, whenever possible, prioritize adjusting or postponing the event.

Does the price really include transportation and the on-site team?

Yes. The quoted price includes round-trip transportation to and from Switzerland, installation, the TAK TAK TAK team on-site, operation of the area, and dismantling, under normal conditions of access and work.

No standard mileage surcharge is added simply because of the distance.

No. All TAK TAK TAK activities operate 100% without electricity, screens, or generators.

No electrical connection is required to operate the zone.

Whenever possible, we prefer to reschedule rather than cancel permanently.

You may request up to two date changes within six months of the originally scheduled date, subject to our availability. Any amounts already paid will be carried over to the new date.

If the postponement results in additional costs that cannot be avoided or recovered—such as expenses for staff, lodging, travel, or logistics that have already been incurred—these costs will be billed separately.

In the event of a permanent cancellation, the amount due depends on the time remaining before the event:

More than 60 days before the event: 25%
31 to 60 days before the event: 50%
8 to 30 days before the event: 75%
7 days or less before the event: 100%

Amounts already paid are deducted from the amount due.

Regular scrap metal is part of our business.

A missing part, a small broken piece, or accidental damage resulting from normal use will not result in a surprise bill.

However, this warranty does not cover intentional acts, vandalism, obvious theft, or willful misuse of the equipment.